It used to be that getting stranded on the tarmac, bumped from a flight, delayed for hours, or parted from your luggage was a rare occurrence in air travel.

These days, it’s a miracle if you get through a trip without encountering one of these, um, snags.

It’s hard not to feel like you’re at the mercy of the airline when such things happen – but believe it or not, you have rights.

Can you get a refund if delays make your trip a waste of time? What can you demand if you get bumped from a flight? Just how non-refundable is that ticket?

Read and learn!