This will depend on the type of reservation you’ve made.
If you paid in full in advance and need to change your reservation, please contact Customer Service via our Contact Us form. Our team can help guide you through the process, however you may need to cancel your existing reservation and make a new one. Refunds will not be given if you return early from your trip.
If you have paid a deposit and your arrival date has changed, you will have to cancel your reservation and make a new one. You can see details of our Cancellation Policy below.
If you have paid a deposit and your arrival time, departure time, or your departure date has changed, your reservation remains valid and you can inform the Lot attendant on arrival.