The parking lot and your vehicle is available 24 hours a day, 7 days a week.
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
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| Available 24 hours every day | ||||||
The shuttle service is available 24/7
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
|---|---|---|---|---|---|---|
| Available 24 hours every day | ||||||
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The problem was if you park on the roof you have to carry your bags down to the elevator which is heavy for older folks. On the return, we could not find the stairs to go to the 3rd floor so we walked up the ramp. It needs much better clarity re: parking on the roof.
When we arrived from our return flight we had been traveling for the whole day when we spotted the yellow bus we were excited to get going as soon as possible. The attendant asked us if we were sure we were parked at the parking structure he was going to. I didn’t understand at first so I showed him the little tag I’d grabbed when I had originally parked the car. Turned out we were parked at a different lot that the one he was shuttling too, if he hadn’t thought to ask we would have had to ride the bus there only to realize the mistake and get on a bus back to the airport. I am so grateful to the driver for taking the time to ask, I was so tired I barely knew what he meant and him repeating his question and being patient with me saved me from a mistake. The car was safe and sound during the trip and the shuttles for pick up and drop off arrived often. It was a nice and smooth experience overall.
Great parking structure for location and efficiency. Shuttles came fast, and were clean and efficient. We came in at 5am, and phoned for a shuttle; due to baggage claim times, we missed the pickup. We phoned and another shuttle was sent immediately. The gal on the phone was incredibly upbeat and helpful. When it came time to check out, we had to double check that we weren't charged twice (we had pre-paid upon our reservation), and again, the woman attendant was more than helpful, with a fantastic and upbeat attitude. Her customer service made my day. Shuttle drivers were courteous and helpful with luggage. I would definitely use them again.
