Continental Breakfast
Free Internet
Iron & Ironing Board
Television6323 Ritchie Highway, Glen Burnie, Maryland, 21061 United States Get Directions
08:00 AM - 10:00 PM
Every Hour on call
127
01:00 PM / 12:00 PM
Arriving from the North - Philadelphia & NewYork via I-95: Take I-95 S to I-895S and go through the Harbor Tunnel Take Exit # 6 and follow signs for Rt. 2, Ritchie Hwy Once on Ritchie Hwy S. make a U-Turn onto Ritchie Highway N. The Hotel will be on your right at 6323 Ritchie Hwy. Arriving from South - Richmond Washington DC via I-95/I-295 Take the Exit for I-695 E. Take Exit #3A, turn slight right onto Arundel Corporation Rd. Turn Left onto Ritchie Highway S and make U-turn at Warfield Rd onto Ritchie Hwy N. The Hotel will be on your right at 6323 Ritchie Hwy Arriving from the West via I-70 Take I-695 E to Exit # 3A Take Exit #3A, turn slight right onto Arundel Corporation Rd. Turn Left onto Ritchie Highway S and make U-turn at Warfield Rd onto Ritchie Hwy N. The Hotel will be on your right at 6323 Ritchie Hwy
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Always recommend this service...especially in Baltimore MD
Love Parksleepfly.com we use it all the time.... we cruise a lot and it makes it so convenient to use one place to make reservations anywhere..
Hello, I made a ParkSleepFly reservation at the La Quinta Inn & Suites Baltimore South Glen Burnie (near BWI Airport) in March 2024, for a trip from July 14-22. I have just completed that trip and I want to register a complaint with regard to the fulfillment of the reservation I had made. Prior to making the ParkSleepFly reservation, I called the hotel directly and specifically asked about the shuttle service to and from BWI Airport. I was assured that a shuttle vehicle would be available to drop me at the airport on July 14 and retrieve me on July 21, and the timing was not a problem -- that a shuttle would be supplied around the clock. On July 14, when I arrived at La Quinta Inn & Suites Baltimore South Glen Burnie, no shuttle was available, but I was told that the driver would be arriving at 8:00 a.m. At about 8:10 a.m., when no shuttle had appeared, I inquired at the front desk and was advised to "call an Uber", since the driver had not shown up yet. The desk clerk promised that I would be reimbursed for the Uber trip, and that promise was fulfilled. On July 21, my flight arrived at BWI at 8:15, and after claiming my luggage, I called La Quinta to request a shuttle pick-up. I was then informed that the shuttle service was only available from 8:00 a.m. to 8:00 p.m., and that I needed to find a cab or Uber or Lyft. I asked if I would be reimbursed for that expense, and I was told "no", since I was calling outside of the hours of 8:00 a.m.-8:00 p.m. The reservation email that I received on 3/26/2024 clearly stated that the Shuttle Hours were 08:00 AM - 10:00 PM, and Every Hour on call. I know that businesses are struggling to attract and retain workers, and that the policy quoted on 3/26/2024 was likely revised by the time of my trip, but I was disappointed with the service I received. In fact, I decided NOT to stay the night of July 21, as I had planned. Instead I retrieved my car and drove to my home, approximately 1 1/2 hours away. I notice that your Hotel Cancellation Policy requires notification by 06:00 p.m. on the same day of arrival. Obviously I do not qualify for a full refund, but I wanted to describe what occurred. If a partial refund could be granted, I would be appreciative. Thank you, P.S. On the survey, the true answer to "How long were you waiting for the shuttle" would be "It never arrived; no shuttle was provided at either the start or end of my trip." The 20 to 25 minutes response applies to the time I waited for a Lyft driver to deliver me to BWI airport. The trip back from BWI to the La Quinta hotel did not involve a wait, as there were airport taxis lined up waiting for passengers. P.P.S. I wanted to skip the question about the quality of the room and hotel itself because I ended up not staying overnight, but the questionnaire required a response, so I chose 1 star. P.P.P.S. If the cancellation policy was more lenient and user-friendly, I would be inclined to try ParkSleepFly again. But I think I would be less trusting that a hotel will follow-through on its commitment.
